🇳🇿 Terms & Conditions

Terms & Conditions

Please read these terms carefully before using Social Reels NZ. By accessing our platform, you agree to be bound by these terms.

Last Updated: January 1, 2024

Agreement to Terms

Welcome to Social Reels NZ ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website and social casino gaming services. By accessing or using our platform, you agree to be bound by these Terms.

Social Reels NZ is a social casino platform that provides entertainment through free-to-play casino-style games. We do not offer real money gambling or the opportunity to win real money or prizes.

Eligibility and Account Requirements

Age Requirements:

• You must be at least 18 years old to use our services
• We may request age verification at any time
• Minors are strictly prohibited from using our platform

Geographic Restrictions:

• Our services are primarily intended for New Zealand residents
• Access may be restricted in certain jurisdictions
• You are responsible for compliance with local laws

Service Description

What We Provide:

• Free-to-play social casino games
• Entertainment and gaming experiences
• Virtual credits and coins for gameplay
• Community features and social interaction

What We Do NOT Provide:

• Real money gambling opportunities
• Cash prizes or monetary rewards
• Exchange of virtual items for real money
• Professional gambling advice

Prohibited Activities

You agree NOT to:

Technical Violations:

• Attempt to hack or exploit our systems
• Use automated tools or bots
• Reverse engineer our software
• Interfere with other users' experience

Content Violations:

• Post inappropriate or offensive content
• Harass or abuse other users
• Share false or misleading information
• Violate intellectual property rights

Intellectual Property Rights

Our Rights:

• All content, games, and software are owned by Social Reels NZ or our licensors
• Trademarks, logos, and brand names are protected intellectual property
• You may not copy, distribute, or modify our content without permission

Your License:

• We grant you a limited, non-exclusive license to use our services
• This license is for personal, non-commercial use only
• The license may be revoked if you violate these Terms

Disclaimers and Limitations

Service Availability:

• We strive for 99.9% uptime but cannot guarantee uninterrupted service
• Maintenance and updates may temporarily affect availability
• We reserve the right to modify or discontinue services

Limitation of Liability:

• Our services are provided "as is" without warranties
• We are not liable for indirect or consequential damages
• Our total liability is limited to the amount you paid us (if any)

Governing Law (New Zealand)

Legal Framework:

• These Terms are governed by New Zealand law
• Any disputes will be resolved in New Zealand courts
• We comply with the Gambling Act 2003 and other applicable legislation
• Consumer Guarantees Act 1993 may apply to certain services

Dispute Resolution:

• We encourage resolution through direct communication first
• Mediation services may be available for unresolved disputes
• Legal action should be a last resort

Responsible Gaming Commitment

While our games involve no real money, we are committed to promoting responsible gaming practices:

Our Commitment:

• Providing educational resources
• Supporting problem gambling awareness
• Maintaining a safe gaming environment
• Encouraging healthy gaming habits

Get Help:

• Problem Gambling Foundation: 0800 654 655
• Website: pgf.nz
• Free, confidential support available
• 24/7 crisis support

Changes to Terms & Contact Information

Changes to These Terms:

• We may update these Terms from time to time
• Changes will be posted on our website with an updated date
• Continued use constitutes acceptance of updated Terms
• Significant changes may be communicated via email

Contact Us:

For questions about these Terms:

Email: legal@socialreelsnz.com

Phone: 0800 REELS NZ

Address: PO Box 12345, Auckland 1010, New Zealand